Cat Grooming-Same Heart Grooming

Same Heart Pet Hotel & Boarding is run by a former vet assistant who truly understands the needs of pets—especially those recovering from illness or requiring special care. With hands-on experience in handling post-vet animals, administering medication, and monitoring health conditions, your furry friend will be in capable, caring hands throughout their stay.

From: RM45.00

Free delivery for orders over RM100

* 1-day advance booking is needed for Sweet Heart Grooming

Cat grooming at Same Heart Pet Hotel & Boarding is handled by a former vet assistant who provides gentle, professional care tailored for your cat’s comfort and well-being.

Why choose Same Heart for cat grooming?

  • Experienced groomer with veterinary background

  • Special care for anxious, elderly, or medically sensitive cats

  • Clean, quiet, and fully air-conditioned grooming space

  • Gentle handling and stress-free approach

  • Suitable for full grooming or basic hygiene touch-ups

Whether your cat needs a fresh trim or extra care during grooming, Same Heart offers a safe and trusted environment backed by real veterinary experience.

Add On TreatmentBrush Teeth, Cut Nails, Trim Butt/Head, Detangle/Shedding, Upgrade Shampoo
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Cancellation / Return / Exchange Policy

Terms & Conditions

Before Service Begins:

  • Key handover options:

    • In-person at least 1 day before the first visit

    • Via mailbox with temporary password

    • Stored in a designated safe location agreed in advance

  • Key return method must be confirmed before service ends

  • A re-delivery fee may apply if key is not collected within 5 days

  • For repeat clients, keys may be stored securely with Petopedia (with consent)

Home Security & Privacy:

  • Clients are encouraged to have CCTV installed for mutual peace of mind

  • We will not enter any areas of the home unrelated to pet care

  • We leave the premises in the same condition as found, reporting any incidents

Pet Safety & Behavior:

  • All medical needs must be disclosed before the first visit

  • Pets with aggression or contagious illness will not be accepted

  • We reserve the right to refuse service if a pet poses a safety risk

  • Emergency contacts must be provided before service begins

Booking & Cancellation Policy:

  • Bookings are confirmed only after full instructions and access details are received

  • Cancellations made less than 24 hours before the visit may be charged 50%

  • Last-minute bookings are subject to availability

Liability & Responsibility:

  • Petopedia is not liable for issues due to undisclosed conditions or unsafe pet behavior

  • We are not responsible for property damage caused by pets unless due to sitter error

  • Basic liability coverage is in place – full details available upon request

Service Area Notes:

  • Travel beyond 20km may incur additional charges

  • Parking fees (e.g., for condominiums) must be reimbursed by the client

  • Visit time blocks may vary slightly due to traffic or scheduling, but all pets will be attended to on the agreed day

General Inquiries

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