Peto Sitting- On Call
From: RM20.00
Petopedia – Trusted In-Home Pet Care
Pets like to stay in their own space, we will take good care of them
Our Services Include:
Meal Time Support
-
Feed according to your pet’s diet (kibbles, canned food, raw diet)
-
Fresh water refill every visit
Hygiene & Cleanliness
-
Daily cleaning of litter box / potty tray
-
Extra cleaning available (e.g. cage washing, deep clean of messy areas)
-
Additional charge: RM30–RM50 depending on severity
Daily Updates for Peace of Mind
-
Photos and short videos via WhatsApp after every visit
-
Optional 5–10 min video call session with your pet (on request)
Love & Care
-
10–15 min playtime and/or basic grooming (combing, if pet allows)
-
Monitor health condition and report changes in behavior, appetite, etc.
-
Administer supplements or medication (if provided with clear instructions)
Service Coverage Area
-
We travel within 5–20 km radius from our base location
-
Travel charges may apply for areas beyond 20 km
Pets We Care For
-
Cats and dogs of all breeds
-
Size range: 1kg to 40kg
Supervision & Walks
-
Pets will never be left unattended during visits
-
Up to 2 potty breaks and 1 short walk provided daily (if applicable for dogs)
Emergency Protocol
-
Emergency transport to nearest 24/7 veterinary clinic when required
-
Immediate owner notification via call and WhatsApp
-
Pre-authorized vet handling form available upon request
Bookings & Availability
-
Accepting last-minute bookings (subject to availability)
-
Weekend and public holiday visits available (advance notice preferred)
Pricing (Per Visit)
-
Base rate: RM50 (for 1 pet within 20km radius)
-
Add-ons and holiday surcharge available upon request
-
Final quote will be shared after a short consultation
Languages Spoken
-
English
-
Chinese (中文)
-
Bahasa Malaysia
-
Cantonese / Hokkien (upon request)
Cancellation / Return / Exchange Policy
Terms & Conditions
Before Service Begins:
Key handover options:
In-person at least 1 day before the first visit
Via mailbox with temporary password
Stored in a designated safe location agreed in advance
Key return method must be confirmed before service ends
A re-delivery fee may apply if key is not collected within 5 days
For repeat clients, keys may be stored securely with Petopedia (with consent)
Home Security & Privacy:
Clients are encouraged to have CCTV installed for mutual peace of mind
We will not enter any areas of the home unrelated to pet care
We leave the premises in the same condition as found, reporting any incidents
Pet Safety & Behavior:
All medical needs must be disclosed before the first visit
Pets with aggression or contagious illness will not be accepted
We reserve the right to refuse service if a pet poses a safety risk
Emergency contacts must be provided before service begins
Booking & Cancellation Policy:
Bookings are confirmed only after full instructions and access details are received
Cancellations made less than 24 hours before the visit may be charged 50%
Last-minute bookings are subject to availability
Liability & Responsibility:
Petopedia is not liable for issues due to undisclosed conditions or unsafe pet behavior
We are not responsible for property damage caused by pets unless due to sitter error
Basic liability coverage is in place – full details available upon request
Service Area Notes:
Travel beyond 20km may incur additional charges
Parking fees (e.g., for condominiums) must be reimbursed by the client
Visit time blocks may vary slightly due to traffic or scheduling, but all pets will be attended to on the agreed day
General Inquiries
There are no inquiries yet.
Reviews
There are no reviews yet.